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KDM ENTERPRISE dba: Fantasy Phantom Videos offers a 20 day Money Back Guarantee on almost every product we offer. Please call customer service at (440) 378-6847 in advance to obtain an RMA #  (Return Merchandise Authorization) within 20 days of purchase date.

 Return merchandise with RMA number to:

KDM Enterprise LLC
P.O. BOX 302  
Columbia Station,OH 44028

NOTE: Refunds sent with no RMA number, or mailed to the call center will be returned to sender. Order Cancellation Policy:  Please submit any cancellation via email to keith@fantasyphantom.com , or call on our business phone at (440) 378-6847. Email cancellations must contain the following: First name, last name, order number, and email address.

This information must be identical to the information originally submitted on your order. Please provide contact information so that we may contact you if we have questions in regards to canceling your order.

Every effort will be made to accommodate the cancellation of your order, providing your order has not been charged and/or shipped out. In the event that a cancellation was submitted (via email or phone), and your order was shipped out after, we will gladly refund the complete balance charged including shipping. However, if the cancellation was documented as received after the order was shipped, we will refund the merchandise total less shipping.

20-Day Warranty:

 All products (unless specifically stated otherwise), carry an implied, industry-standard 90-Day warranty against defects due to manufacturing or failure. Warranty does not include any use of the product that does not fall into the designed use of the product as intend by the manufacture.

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All persons who appear in any visual depiction contained in this site were eighteen years of age or older at the time of the creation of such depictions. The records required by Section 2257 of Title 18 of the United States Code with respect to visual depictions of actual sexually explicit conduct are kept by the custodian of records except with regard to visual depictions of actual sexually explicit conduct made before July 3, 1995, which are exempt from the requirements set forth in 18 U.S.C. 2257 and 28 C.F.R. 75. #1 in the world is self proclaimed by fantasy phantom

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